Improving our UMHS IT Environment

This week marks an important milestone in the world of Health System technology with the launch of the MiChart electronic health record (EHR) system and the new UMHS patient portal MiChart will help improve clinical care through streamlined workflows and it enables UMHS to meet external expectations for health providers, including the federal government’s goals for meaningful use of electronic health records and the federal deadline to use the ICD-10 medical coding system. The first phase of the roll-out gives patients access to their medical records online, as well as immunization and allergy records, test results and prescription renewals.

I am very proud of the faculty and staff who have dedicated days, weeks, months and even years preparing for, implementing and learning the new systems. Certainly, learning and using a new and sophisticated health care information system like this one is a significant change which requires patience and time. I realize that, at times, this transition has been frustrating and difficult for some of you, but I want to assure you that the benefits MiChart offers are invaluable to our organization and your ongoing engagement and support are essential to our success.

When we launched CareWeb in 1998, it was unique to unite clinical and investigative information for patients in one system. We were cutting edge at that time, but technology has moved on. Now, nearly 15 years later, it is necessary to make a significant investment in clinical informatics to keep UMHS at the forefront of innovative medical care, education and research.

Becoming comfortable with Epic and MiChart will take time, and I know that the next few weeks may present challenges. I ask that you remain positive and patient as we work through this transition.  I value and appreciate your support and dedication to this important change, which ultimately will provide a significantly more integrated health information system for the University of Michigan Health System.


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